HHS is prioritizing consumer experience, data exchange, explainable AI

Source: Healthcare IT News

During a discussion at HIMSS23 this past week in Chicago, officials with the U.S. Department of Health & Human Services and the Office of the National Coordinator for Health IT offered some updates on how the agencies are working together and with others to help shape a “digital healthcare system of the future” that works for everyone. “The work that we do really needs to leverage the various parts of the department to put the people that we serve at the center of what we do,” said Andrea Palm, deputy secretary, U.S. Department of Health and Human Services, who outlined the ways HHS is tailoring its approach to better serve consumers with increased cross-departmental and interdepartmental cooperation.