Issue |
Contact |
Eligible Professionals & Eligible Hospital complaints regarding an EHR product |
Please reference the Certified Health IT Complaint Process page |
Developer complaint against an ATL or ONC-ACB |
Please contact the ATL or ONC-ACB first, to resolve the issue. Complaints should be escalated to NVLAP or the ONC-AA if the issue persists. |
Product Listing on the CHPL |
Please contact the ONC-ATCB or ONC-ACB that certified the product. |
Other comments or complaints |
Health IT related complaints can be submitted via the ONC Health IT Feedback form. Other comments or concerns can be submitted to the ONC Health IT Certification Program via ONC.Certification@hhs.gov. |