{"id":165735,"date":"2025-09-22T20:15:11","date_gmt":"2025-09-23T00:15:11","guid":{"rendered":"https:\/\/beta.healthit.gov\/dashboard_stats\/us-hospital-adoption-patient-engagement-functionalities\/"},"modified":"2026-02-20T17:52:38","modified_gmt":"2026-02-20T22:52:38","slug":"us-hospital-adoption-patient-engagement-functionalities","status":"publish","type":"quick-stat","link":"https:\/\/healthit.gov\/data\/quickstats\/us-hospital-adoption-patient-engagement-functionalities\/","title":{"rendered":"U.S. Hospital Adoption of Patient Engagement Functionalities"},"content":{"rendered":"\n<p>From 2012 to 2024, U.S. non-federal acute care hospitals reported a gradual increase in patients\u2019 ability to access their health information and engage with hospital providers. By 2024, nearly all hospitals enabled patients to view and download their health information, view clinical notes, and securely message with a healthcare provider. By 2024, 85% of hospitals reported that patients could also electronically transmit (send) information in a structured format, but this number remains relatively flat since 2022. Since 2017, API-based app access to patient information has increased substantially, with 7 in 8 hospitals in 2024 reporting that their patients can engage with their health information in this way. Despite consistent growth over time, only a small majority (less than 2 in 3) of hospitals in 2024 enable patients to submit patient-generated health data.<\/p>\n\n\n\n<p>For more information on hospital electronic patient engagement functionalities, please read&nbsp;<a href=\"https:\/\/healthit.gov\/data\/data-briefs\/growth-health-it-enabled-patient-engagement-capabilities-among-us-hospitals-2021\" data-wpel-link=\"internal\">data brief<\/a>,&nbsp;<em>Growth of Health IT-Enabled Patient Engagement Capabilities Among U.S. Hospitals: 2021-2024<\/em>, which highlights hospitals\u2019 growing adoption (between 2021 and 2024) of health IT-enabled foundational, emerging, and advanced patient engagement capabilities.&nbsp;<\/p>\n\n\n\n\n<div class=\"wdt-wrapper-chart-loader\" data-id=\"60\"\n     style=\"height: 400px;\">\n    <div class=\"wdt-main-item\">\n                <div class=\"wdt-chart-animated-background\" style=\"height: 100px\">\n            <div class=\"wdt-background-masker 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class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2017<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2018<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2019<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2021<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2022<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2023<\/th><th class=\"has-text-align-center\" data-align=\"center\" scope=\"col\">2024<\/th><\/tr><\/thead><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"rowgroup\" colspan=\"13\">Information Access<\/th><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">View information from health\/medical record<\/th><td class=\"has-text-align-center\" data-align=\"center\">24%<\/td><td class=\"has-text-align-center\" data-align=\"center\">40%<\/td><td class=\"has-text-align-center\" data-align=\"center\">91%<\/td><td class=\"has-text-align-center\" data-align=\"center\">95%<\/td><td class=\"has-text-align-center\" data-align=\"center\">97%<\/td><td class=\"has-text-align-center\" data-align=\"center\">97%<\/td><td class=\"has-text-align-center\" data-align=\"center\">97%<\/td><td class=\"has-text-align-center\" data-align=\"center\">98%<\/td><td class=\"has-text-align-center\" data-align=\"center\">98%<\/td><td class=\"has-text-align-center\" data-align=\"center\">99%<\/td><td class=\"has-text-align-center\" data-align=\"center\">99%<\/td><td class=\"has-text-align-center\" data-align=\"center\">99%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Download information from health\/medical record<\/th><td class=\"has-text-align-center\" data-align=\"center\">14%<\/td><td class=\"has-text-align-center\" data-align=\"center\">28%<\/td><td class=\"has-text-align-center\" data-align=\"center\">82%<\/td><td class=\"has-text-align-center\" data-align=\"center\">87%<\/td><td class=\"has-text-align-center\" data-align=\"center\">88%<\/td><td class=\"has-text-align-center\" data-align=\"center\">91%<\/td><td class=\"has-text-align-center\" data-align=\"center\">91%<\/td><td class=\"has-text-align-center\" data-align=\"center\">92%<\/td><td class=\"has-text-align-center\" data-align=\"center\">95%<\/td><td class=\"has-text-align-center\" data-align=\"center\">96%<\/td><td class=\"has-text-align-center\" data-align=\"center\">97%<\/td><td class=\"has-text-align-center\" data-align=\"center\">96%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Electronically transmit information in a structured format<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">12%<\/td><td class=\"has-text-align-center\" data-align=\"center\">66%<\/td><td class=\"has-text-align-center\" data-align=\"center\">71%<\/td><td class=\"has-text-align-center\" data-align=\"center\">74%<\/td><td class=\"has-text-align-center\" data-align=\"center\">74%<\/td><td class=\"has-text-align-center\" data-align=\"center\">73%<\/td><td class=\"has-text-align-center\" data-align=\"center\">75%<\/td><td class=\"has-text-align-center\" data-align=\"center\">78%<\/td><td class=\"has-text-align-center\" data-align=\"center\">84%<\/td><td class=\"has-text-align-center\" data-align=\"center\">85%<\/td><td class=\"has-text-align-center\" data-align=\"center\">85%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">View clinical notes<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">57%<\/td><td class=\"has-text-align-center\" data-align=\"center\">81%<\/td><td class=\"has-text-align-center\" data-align=\"center\">87%<\/td><td class=\"has-text-align-center\" data-align=\"center\">93%<\/td><td class=\"has-text-align-center\" data-align=\"center\">94%<\/td><td class=\"has-text-align-center\" data-align=\"center\">96%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">API-driven app access to medical information<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">39%<\/td><td class=\"has-text-align-center\" data-align=\"center\">46%<\/td><td class=\"has-text-align-center\" data-align=\"center\">73%<\/td><td class=\"has-text-align-center\" data-align=\"center\">73%<\/td><td class=\"has-text-align-center\" data-align=\"center\">86%<\/td><td class=\"has-text-align-center\" data-align=\"center\">86%<\/td><td class=\"has-text-align-center\" data-align=\"center\">87%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Import medical records from other organizations into portal<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">33%<\/td><td class=\"has-text-align-center\" data-align=\"center\">36%<\/td><td class=\"has-text-align-center\" data-align=\"center\">53%<\/td><td class=\"has-text-align-center\" data-align=\"center\">50%<\/td><td class=\"has-text-align-center\" data-align=\"center\">53%<\/td><td class=\"has-text-align-center\" data-align=\"center\">56%<\/td><td class=\"has-text-align-center\" data-align=\"center\">56%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Designate proxy access to patient information<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">86%<\/td><td class=\"has-text-align-center\" data-align=\"center\">88%<\/td><td class=\"has-text-align-center\" data-align=\"center\">86%<\/td><td class=\"has-text-align-center\" data-align=\"center\">90%<\/td><td class=\"has-text-align-center\" data-align=\"center\">90%<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"rowgroup\" colspan=\"13\">Patient Engagement<\/th><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Secure messaging with health care provider<\/th><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">51%<\/td><td class=\"has-text-align-center\" data-align=\"center\">63%<\/td><td class=\"has-text-align-center\" data-align=\"center\">69%<\/td><td class=\"has-text-align-center\" data-align=\"center\">73%<\/td><td class=\"has-text-align-center\" data-align=\"center\">75%<\/td><td class=\"has-text-align-center\" data-align=\"center\">79%<\/td><td class=\"has-text-align-center\" data-align=\"center\">89%<\/td><td class=\"has-text-align-center\" data-align=\"center\">93%<\/td><td class=\"has-text-align-center\" data-align=\"center\">93%<\/td><td class=\"has-text-align-center\" data-align=\"center\">93%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Submit patient-generated data<\/th><td class=\"has-text-align-center\" data-align=\"center\">7%<\/td><td class=\"has-text-align-center\" data-align=\"center\">13%<\/td><td class=\"has-text-align-center\" data-align=\"center\">33%<\/td><td class=\"has-text-align-center\" data-align=\"center\">37%<\/td><td class=\"has-text-align-center\" data-align=\"center\">40%<\/td><td class=\"has-text-align-center\" data-align=\"center\">47%<\/td><td class=\"has-text-align-center\" data-align=\"center\">52%<\/td><td class=\"has-text-align-center\" data-align=\"center\">55%<\/td><td class=\"has-text-align-center\" data-align=\"center\">55%<\/td><td class=\"has-text-align-center\" data-align=\"center\">60%<\/td><td class=\"has-text-align-center\" data-align=\"center\">62%<\/td><td class=\"has-text-align-center\" data-align=\"center\">65%<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Request to update health\/medical record<\/th><td class=\"has-text-align-center\" data-align=\"center\">31%<\/td><td class=\"has-text-align-center\" data-align=\"center\">33%<\/td><td class=\"has-text-align-center\" data-align=\"center\">72%<\/td><td class=\"has-text-align-center\" data-align=\"center\">77%<\/td><td class=\"has-text-align-center\" data-align=\"center\">79%<\/td><td class=\"has-text-align-center\" data-align=\"center\">81%<\/td><td class=\"has-text-align-center\" data-align=\"center\">70%<\/td><td class=\"has-text-align-center\" data-align=\"center\">73%<\/td><td class=\"has-text-align-center\" data-align=\"center\">75%<\/td><td class=\"has-text-align-center\" data-align=\"center\">76%<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Pay bills online<\/th><td class=\"has-text-align-center\" data-align=\"center\">49%<\/td><td class=\"has-text-align-center\" data-align=\"center\">55%<\/td><td class=\"has-text-align-center\" data-align=\"center\">67%<\/td><td class=\"has-text-align-center\" data-align=\"center\">74%<\/td><td class=\"has-text-align-center\" data-align=\"center\">80%<\/td><td class=\"has-text-align-center\" data-align=\"center\">83%<\/td><td class=\"has-text-align-center\" data-align=\"center\">87%<\/td><td class=\"has-text-align-center\" data-align=\"center\">87%<\/td><td class=\"has-text-align-center\" data-align=\"center\">89%<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Schedule appointments online<\/th><td class=\"has-text-align-center\" data-align=\"center\">22%<\/td><td class=\"has-text-align-center\" data-align=\"center\">30%<\/td><td class=\"has-text-align-center\" data-align=\"center\">41%<\/td><td class=\"has-text-align-center\" data-align=\"center\">44%<\/td><td class=\"has-text-align-center\" data-align=\"center\">49%<\/td><td class=\"has-text-align-center\" data-align=\"center\">56%<\/td><td class=\"has-text-align-center\" data-align=\"center\">60%<\/td><td class=\"has-text-align-center\" data-align=\"center\">57%<\/td><td class=\"has-text-align-center\" data-align=\"center\">71%<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\" scope=\"row\">Request prescription refills online<\/th><td class=\"has-text-align-center\" data-align=\"center\">19%<\/td><td class=\"has-text-align-center\" data-align=\"center\">27%<\/td><td class=\"has-text-align-center\" data-align=\"center\">39%<\/td><td class=\"has-text-align-center\" data-align=\"center\">42%<\/td><td class=\"has-text-align-center\" data-align=\"center\">50%<\/td><td class=\"has-text-align-center\" data-align=\"center\">55%<\/td><td class=\"has-text-align-center\" data-align=\"center\">57%<\/td><td class=\"has-text-align-center\" data-align=\"center\">67%<\/td><td class=\"has-text-align-center\" data-align=\"center\">79%<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8212;<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>From 2012 to 2024, U.S. non-federal acute care hospitals reported a gradual increase in patients\u2019 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"_selected_menu":"","_show_breadcrumbs":"true","footnotes":""},"categories":[],"topics":[133,126,90],"class_list":["post-165735","quick-stat","type-quick-stat","status-publish","hentry","topics-adoption","topics-data","topics-patient-access-health-records"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.8.1) - 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