Getting a complete and accurate picture of a patient’s medical history is a challenge under normal circumstances, but it is even more difficult – and even more important – in an emergency.  Take, for example, a fairly common occurrence.  A woman falls and breaks her arm.  Someone calls 9-1-1 and an ambulance arrives.  An emergency medical technician (EMT) or paramedic provides treatment and transports her to the emergency department (ED) where she gets an x-ray and a cast. 

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